Maintenance & Troubleshooting

1. Ice Bath Chiller & Ice Bath Tub

Regular Maintenance

  • Replace water every 2–4 weeks to maintain cleanliness.
  • Clean the tub using mild cleaning solutions; avoid strong acids or alkalis.
  • Check and clean the filter monthly to ensure proper water flow.
  • Ensure the pump and piping are free of blockages.
  • Avoid prolonged use of ice, which may overload the pump.

Common Issues & Solutions

  • High water temperature: Check the chiller system for proper operation.
  • Pump noise: May be due to air in the system; try bleeding or checking connections.
  • Low water flow: Inspect and clean or replace filters if blocked.

2. All-in-One Plunge

Regular Maintenance

  • Clean the tub every 2–4 weeks with mild cleaning solutions.
  • Test water pH regularly and maintain between 7.2–7.8.
  • Ensure the filtration system works properly; replace filters periodically.
  • Inspect the cooling system and pump for proper operation.

Common Issues & Solutions

  • Unstable water temperature: Check the chiller system for proper function.
  • Pump not starting: Verify power connection and electrical supply.
  • Low water flow: Clean or replace clogged filters.

3. Cryo Pro Recovery Unit

Regular Maintenance

  • Clean the exterior regularly with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.
  • Inspect and clean the filters monthly to ensure optimal airflow and cooling performance. Replace filters if necessary.
  • Use the one-touch drainage function periodically to empty and flush the system, preventing buildup and ensuring hygiene.
  • Check hoses and connections regularly for leaks or damage. Tighten or replace parts as needed.
  • When not in use for extended periods, power off the device, drain all water, and store in a cool, dry place.

Common Issues & Solutions

  • Device won’t power on: Confirm the device is plugged in and the power switch is on. Check circuit breakers or fuses.
  • Temperature not reaching set point: Ensure filters are clean and airflow is unobstructed. Verify temperature settings.
  • Water leakage: Inspect drainage valves and seals for proper closure. Use the drainage function to empty residual water.
  • Unusual noise or vibrations: Make sure the device is placed on a flat, stable surface. Check for loose components.
  • Error codes displayed: Refer to the user manual for specific code meanings. Contact customer support if needed.

Customer Support

If your issue is not resolved, please contact our support team: